Learn how SmartClinic on ORIN connects you with private doctors in minutes — and when in-person care is still necessary.
A virtual consultation is a real-time video or text appointment with a qualified doctor, conducted via the ORIN SmartClinic — from your phone, anywhere in the UK.
Virtual care is not a replacement for emergency services or physical examinations. Always call 999 for emergencies, or visit A&E for urgent physical symptoms.
Select a specialist from the SmartClinic directory, choose a time slot, pay securely via the app, and join your video call at the appointed time. Your prescription or referral letter is sent directly to your inbox.
Private virtual consultations on ORIN are typically £20–£80, with same-day availability. For non-urgent conditions where NHS wait times are long, this can be a practical solution.
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